Urban ropeway transportation network operation

ETAC's mission is to ensure the operation and maintenance of the entire network of urban ropeway transportation systems in Algeria. Due to the size of its network and the number of urban gondola lifts and ropeways, ETAC is the world's leading urban ropeway transportation operator, acknowledged as a key player in the development of services for the mobility of locals.

Network maintenance

With the main objective being “the safety of employees and users”, ETAC is responsible for preventive and curative maintenance of Algerian gondola lift and ropeway equipment. Supervision, checks, technical support, digital operation reports and logs, etc., all these tools are mastered in-house and allow incredibly smooth operation and maintenance of the ropeway equipment. ETAC's teams are experts in all ropeway technologies, from the oldest systems that opened in 1956 to the most recent.

The POMA group's operational training core

Since its creation, ETAC has placed the development of human capital at the centre of its priorities, with the transfer of skills as a fundamental lever. ETAC has already trained over 600 people at its training centre in the operation and maintenance of ropeway transportation systems. This is the equivalent of over 12,000 hours of training, using the most innovative specialised interactive learning material on the market: UPILOT®.

With such highly prized skills, ETAC's expertise in operation and maintenance is exported beyond the Algerian borders.

Feasibility studies and creating new installations

Ropeway transportation is particularly well suited to the topography of Algerian cities. To meet the demand, ETAC is responsible for the feasibility studies and the creation of new installations across the country. A team dedicated to major projects and made up of civil engineers and architects, etc. has been set up to complete these projects, from the statement of requirements stage to final acceptance of the installation.

The first 3D simulator cabin

POMA designed a gondola lift 3D simulator that has been installed in the ETAC training centre. Trainees acquire skills more quickly and serenely. Several scenarios are available to trainees who can learn how to control the equipment, test operations under normal operating conditions, learn how to diagnose a failure and resolve it, and even manage operations in degraded situations (complicated weather, external incidents, etc.). This practical application of theoretical knowledge allows trainees to make mistakes without endangering people or property.

A training centre like no other

ETAC owns a training centre to develop the skills of its personnel. By promoting digital training tools and multimedia material such as LMS (Learning Management System), a learning platform for completing a training course and publishing content online, and the process trainer, which uses guided and automatic videos for familiarisation with procedures through active and dynamic learning

The creation of ETAC was an important step in the development of the POMA group. A leader in the design and construction of ropeway transportation systems, POMA expands its field of expertise and develops new services from new professions dedicated to the operation and maintenance of ropeways in urban areas.

Technical and commercial assistance 24 hours a day

POMA Vietnam is the preferred point of contact for East Asian customers whenever they encounter a technical problem or any other need. With the creation of POMA Vietnam, customers obtain an immediate response to the most urgent technical problems or if repairs are required due to unexpected external events.

Maintenance level monitoring

POMA Vietnam guarantees the level of service and maintenance of its customers' ropeways. Frequent inspections and operations on each system ensure that customers maintain a high level of safety and availability. The solutions offered are always optimised from a performance as well as budgetary point of view.

Development of new projects

POMA Vietnam supports the design and construction of new ropeway and gondola projects. Sharing the same language and the same culture as well as having a permanent local presence allows us to understand the regional market and anticipate the needs of urban or tourist mobility.

Annual maintenance plan for each system

By adapting the regulatory preventive maintenance plan to the needs of each customer, POMA Vietnam draws up a specific annual maintenance plan for each ropeway system. This plan ensures high-level maintenance while minimising downtime and costs to the customer.

Engineering, manufacturing and installation

The diversity of our range and the versatility of our technology allow us to offer solutions tailored to each customer need. LPOA engineers work closely with our customers to design and customise a one-off product. With the ability to provide a local solution in terms of design, manufacturing and installation, LPOA offers the most optimal solution in terms of performance and cost. Our project engineers and field teams give their best, and thanks to constant communication with customers and partners, the results are there.

Service

Thanks to its proximity, LPOA also carries out servicing operations for installations. LEITNER-POMA has a large stock of spare parts and provides a 24-hour online service. Malfunctions can be detected through remote monitoring, diagnosed, and then corrected with the help of our technical experts.

Operations & Maintenance

LPOA oversees the operation and maintenance of urban ropeway transport system to guarantee passenger comfort and customer peace of mind. LPOA offers an “à la carte” service to ensure the daily functioning of mountain transport systems, as well as in urban areas, for the leisure industry, or the transport of materials.

After sales activities

The POMA Korea subsidiary plays a decisive role in the customer service for POMA ropeway transport systems in South Korea. Through regular interactions with customers, it provides concrete and specific solutions to resolve their operation and maintenance issues throughout the life of the systems, and even offers targeted assistance to improve their performance.

POMA Korea also supports its customers at each stage, including  maintenance, inspection, revision and renovation of the systems. Resolve, know-how, commitment and proximity make all the difference.